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FAQs | All Your Questions About Neon Signs Answered

From design queries to neon longevity, find answers to all your burning questions about neon signs and our offerings.

 

Traditional glass neon signs are made from glass tubes filled with gas that emits light when electrified. They offer a vintage aesthetic and a warm, distinct glow. However, they are fragile, consume more energy, and can be costly to repair.

LED neon signs, on the other hand, use flexible silicone or PVC tubes filled with small LED lights. They are more energy-efficient, durable, and safer due to their lower heat emission. LED neon also allows for more flexibility in design due to its ability to bend into various shapes and offer a wide color range.

Glass neon signs, while visually striking, are relatively fragile due to the glass tubing. They can break or crack easily under stress, making transportation and handling more difficult. Furthermore, the lifespan of a glass neon sign can be reduced if it's exposed to constant or significant temperature fluctuations.

In contrast, LED neon signs are more robust and durable. They are made of flexible silicone or PVC tubes which can withstand impacts better than glass. They also function well under a broader range of temperatures. This durability, coupled with their longer lifespan, often makes LED neon signs a more practical choice for many applications, especially those that require frequent movement or outdoor use.

If you're on a tight deadline and need your sign in less than 10 business days, we do offer a Rush Order service for an additional fee, moving your sign to the front of the production line. The rush order fee varies depending on several factors including size of the sign, complexity of design, shipping location and date needed.

For glass neon, we always recommend leaving your neon sign turned on 24/7 as it will help increase the lifespan of your sign. For LED neon, you can turn it on or off without causing any damage to the sign.

Once your neon sign is produced, it will take approximately 1-2 weeks for your sign to be delivered. If you need it in a rush, we offer rush delivery for an additional fee.

Once your sign is in production, unfortunately you will not be able to make changes to your sign. But please contact us ASAP if you need to make changes and we will see what we can do.

If your sign arrives damaged in any way, please contact us immediately at 213-375-4406 for a replacement sign at no cost to you.

We offer shipping worldwide, including rush deliveries. Just let us know where you need your sign delivered to and we will including the cost of shipping in your price quote. We will also provide the correct power adaptor for the country your sign will be used in.

Yes we can. When placing an order, just let us know the country your sign will be used in. We will make sure to include the correct power adaptor.