FAQs | All Your Questions About Neon Signs Answered

From design queries to neon longevity, find answers to all your burning questions about neon signs and our offerings.  
I need my sign in a hurry. Do you charge extra for rush orders?

If you're on a tight deadline and need your sign in less than 10 business days, we do offer a Rush Order service for an additional fee, moving your sign to the front of the production line. The rush order fee varies depending on several factors including size of the sign, complexity of design, shipping location and date needed.

Can you leave a neon sign on overnight? Should I turn it off?

For glass neon, we always recommend leaving your neon sign turned on 24/7 as it will help increase the lifespan of your sign. For LED neon, you can turn it on or off without causing any damage to the sign.

How much time will it take for our order to be shipped?

Once your neon sign is produced, it will take approximately 1-2 weeks for your sign to be delivered. If you need it in a rush, we offer rush delivery for an additional fee.

Can I change my order after I approved it?

Once your sign is in production, unfortunately you will not be able to make changes to your sign. But please contact us ASAP if you need to make changes and we will see what we can do.

What should I do if my sign arrives damaged?

If your sign arrives damaged in any way, please contact us immediately at 213-375-4406 for a replacement sign at no cost to you.

What countries do you ship to?

We offer shipping worldwide, including rush deliveries. Just let us know where you need your sign delivered to and we will including the cost of shipping in your price quote. We will also provide the correct power adaptor for the country your sign will be used in.

Can you produce neon signs that work with European electrical outlets?

Yes we can. When placing an order, just let us know the country your sign will be used in. We will make sure to include the correct power adaptor.

How to hang a neon sign?

Different mounting options are available for neon signs, with some being more popular than others. When you use strong screws to wall mount it, then this will provide a safe and permanent solution that is perfect for solid walls and for exhibits meant to last longer. Ceiling suspension using chains or wires allows you to get creative with your placement, especially if dealing with sizeable signs or those designed for attention from afar.

Special brackets or suction cups can be used for window displays, which are best suited for attracting pedestrians while also bringing life to the front of your store. The freestanding ones have a solid base that conceals wires, making them versatile in case one has an open floor plan or a temporary exhibition. They also come in handy if you are renting space and cannot make permanent changes to the building.

Do neon signs use a lot of electricity?

Neon signs are moderately efficient in electricity consumption, varying based on factors like size and complexity. Advances in technology have led to more energy-efficient designs, including LED neon signs available at Best Buy Neon Signs.

How much do neon signs cost?

Neon sign prices can vary widely depending on factors including size, design, and materials used. At Best Buy Neon Signs, pricing starts at $150 for smaller LED neon signs, while larger custom signs, both LED and glass neon, can cost up to several thousand dollars. Explore our collection to find the perfect neon sign for your needs and budget.

How durable are neon signs?

Glass neon signs, while visually striking, are relatively fragile due to the glass tubing. They can break or crack easily under stress, making transportation and handling more difficult. Furthermore, the lifespan of a glass neon sign can be reduced if it's exposed to constant or significant temperature fluctuations.

In contrast, LED neon signs are more robust and durable. They are made of flexible silicone or PVC tubes which can withstand impacts better than glass. They also function well under a broader range of temperatures. This durability, coupled with their longer lifespan, often makes LED neon signs a more practical choice for many applications, especially those that require frequent movement or outdoor use.

More About Neon Signs

What is the difference between glass neon and LED neon?

Traditional glass neon signs are made from glass tubes filled with gas that emits light when electrified. They offer a vintage aesthetic and a warm, distinct glow. However, they are fragile, consume more energy, and can be costly to repair.

LED neon signs, on the other hand, use flexible silicone or PVC tubes filled with small LED lights. They are more energy-efficient, durable, and safer due to their lower heat emission. LED neon also allows for more flexibility in design due to its ability to bend into various shapes and offer a wide color range.

How long do neon signs last?

While LED neon signs have an amazing lifespan of up to 25,000 hours, standard fluorescent lights only last 8,000–10,000
hours. Apart from this difference, the long life of LED neon signs has various advantages for businesses. Firstly, it will reduce the frequency of replacements, thus minimizing downtime and labor costs associated with changing bulbs. Secondly, it reduces the disposal of bulbs since there are fewer instances of discarded ones, hence making the company an environmentally conscious one. In conclusion, a longer life span for LED neon signs implies considerable cost savings as well as a more sustainable lighting solution.

When were neon signs Invented?

Although neon signs are widely available, their history is not that distant. When French engineer Georges Claude unveiled the first neon lamp to the public in 1910 in Paris, France, history was made.This creation brought in a new era of visually appealing and dynamic displays while also revolutionizing signage technology.

Before neon lights were available as a sign option, businesses relied on gas-illuminated signs, light bulbs, or incandescent signs, which were less efficient than neon ones.

These signs provided a major leap forward in terms of brightness and could be shaped into different forms and letters. This stunning brightness emanating from these neon signs immediately caught on with the general public, making them a popular choice for advertisements and decorations. Their ability to work for long periods without much upkeep also contributed to their dominance in commercial landscapes.

Are neon signs made of plasma?

While neon signs are often associated with plasma due to their luminous glow, they are not entirely composed of plasma. Instead, neon signs utilize a combination of gases, typically neon, argon, or a mixture of both, contained within glass tubes. When an electrical current passes through these gases, they ionize, emitting light. This process does involve the generation of plasma, which is a state of matter consisting of charged particles. However, the majority of the light emitted by a neon sign comes from the excitation and relaxation of atoms in the gas, rather than the plasma itself. So, while plasma plays a role in the functioning of neon signs, they are not solely made of plasma but rather utilize it as part of their luminous display.

How do neon signs work?

Neon signs operate through a combination of noble gases, electricity, and specialized tubes. The tubes are filled with neon or other noble gases, such as argon, which are inert and don't react with other elements. When an electric current is applied to the gas-filled tubes, it ionizes the gas, causing it to emit photons of light. Each gas emits a unique color when ionized; neon typically produces a red-orange glow, while argon emits blue light. The glass tubes are coated with phosphor powder to enhance brightness and color.

The shapes and letters are formed by bending the tubes into specific designs. The result is a vibrant and eye-catching illumination seen in many storefronts and urban landscapes.

How are neon signs made?

Neon signs are crafted through a process involving glassblowing and gas discharge. A skilled artisan shapes glass tubing into desired letters, shapes, or designs, heating and bending it meticulously. Afterward, the tube is purged of impurities and filled with neon or other noble gases like argon. Electrodes are attached to each end, and a high voltage is applied, causing the gas to emit light. Phosphor coatings on the inside of the glass can alter the color produced.

The process demands precision and care to ensure the desired shape and color. While traditional neon signs are iconic, modern versions may use LED technology for energy efficiency and versatility, though they lack the unique aesthetic of genuine neon.

Where can I buy a neon sign?

At Best Buy Neon Sign, we offer an extensive selection of neon signs to illuminate your space. Whether you're looking to add a retro vibe to your home, enhance your business storefront, or create a captivating atmosphere at an event, we can help. Browse through our large collection of neon signs, from classic "Open" and "Bar" signs to custom-made business logo signs.

Our user-friendly website makes it easy to explore our inventory, select your favorite designs, and securely place your order with just a few clicks. Experience the magic of neon lighting with Best Buy Neon and transform any space into a luminous masterpiece. Shop now and let your imagination shine bright!

Can I customize the design of my neon sign?

Yes, we offer custom design services to create a neon sign that meets your specific requirements. Please contact us with your ideas or design files.

What types of maintenance do neon signs require?

Neon signs require minimal maintenance. Regularly dusting the sign and checking the electrical connections can help maintain its appearance and functionality.

Can I use my neon sign outdoors?

Yes, we offer neon signs specifically designed for outdoor use. Please ensure you select an outdoor-rated option when placing your order to ensure durability and weather resistance.

As for my custom neon sign design, how about the actual cost?

At bestbuyneonsigns.com, we offer free design services with unlimited revisions to ensure you get the perfect custom neon sign. While the design work is complimentary, the cost of the actual neon sign varies based on several factors, including the size, complexity, and color choices. For an accurate quote, please visit our website and fill out the custom sign request form, or contact our customer service team directly. We're committed to working with you to create a high-quality, personalized neon sign that fits your budget.

Do you have fonts available to use?

Yes, we have an expansive font library available for you to view and customize to fit your specific needs. If you can't find the perfect font in our collection, don't worry! Contact us at bestbuyneonsigns.com, and we can work with you to create a custom font style that matches your preference.

Why Buy a Neon Light Sign from Best Buy Neon signs?

At Best Buy Neon Signs, our LED neon signs are crafted from kid-safe, economical, and environmentally friendly LED neon light tubes. Here are several compelling reasons to choose a custom LED sign from us:

  1. Affordability: Our signs are cost-effective, providing excellent value for your investment.
  2. Durability: Built to last, our neon signs can withstand the test of time and usage.
  3. Energy Efficiency: LED technology ensures low energy consumption while maintaining high brightness.
  4. Safety: Our signs are safe for use around children and pets, emitting no heat or harmful substances.
  5. Ease of Installation: Designed for easy setup, our signs come with everything you need for quick installation.
  6. Low Maintenance: With minimal upkeep required, our signs offer hassle-free enjoyment.
  7. Portability & Lightweight Materials: Easy to move and install, our signs are made from lightweight yet durable materials.
  8. Free Remote Control & Dimmer: Each sign includes a complimentary remote control and dimmer for easy brightness adjustment.
  9. Adapter Included: No need for additional purchases; our signs come with all necessary adapters.
  10. Customized Neon Signs: Personalize your sign to match your unique style and preferences.
  11. Low Energy, High Brightness: Enjoy vibrant illumination without worrying about high electricity bills.
  12. Worldwide Shipping: We offer international shipping, ensuring you can get your sign no matter where you are.
  13. One Year Warranty: Our standard one-year warranty provides peace of mind and assurance of quality.

Choose Best Buy Neon Signs for an attractive, reliable, and energy-efficient lighting solution that brightens up any space with style.